ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START MMEDIA

PUT YOUR TYPING/DATA ENTRY SKILLS TO WORK AND START EARNING IMMEDIATELY!

(NON PHONE BASED POSITIONS)

A SECONDARY SCHOOL LEAVING CERTIFICATE
OR

HEART LEVEL II CERTIFICATE QUALIFIES YOU TO APPLY!



Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com



Our employees enjoy:

Compensation package inclusive of competitive base plus incentive
Convenient onsite clinic,7-days per week providing affordable healthcare access
Free transportation between Freeport and Montego Bay Town Center
Health Insurance Benefits
Company paid Life Insurance coverage
Educational Assistance Program
Free internet access – via assigned kiosks
Flexible shifts
Career and Employee Development –Grow your career and earn possible promotions to Leadership
positions and Operational roles in Information Technology, Human Resources, Accounts
Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
Active Sports Programs with vibrant interdepartmental and business house competitions in basketball

Responsibilities-Chat Agent

Working in a call center environment, you will assist multiple customers with technical issues and other inquiries through chat scenarios. Your responsibilities will include, but are not limited to the following:

Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.
Maintaining a high level of world-class customer service/professionalism to a wide range of customers.
Ability to adjust work schedules as needed considering open flexibility.

Ideal Candidates should possess the following skills/experience:

A Secondary School Leaving Certificate or Heart Certificate level II
Flexibility to work any 8 hour shift between 6:00am to 10 p.m.including weekends and holidays
Basic computer and internet knowledge and be able to type 30 wpm
Excellent customer service and communication skills (verbal & written)
Excellent time management and prioritization skills
Adaptable and able to manage change while maintaining a positive attitude
Strong attention to detail skills



*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications and Birth Certificate. Applicants must have a clean Police Record(company-paid) and are subject to drug screen***