Post by livechatworld on Aug 9, 2020 3:08:56 GMT
Products and services, and suggest solutions.
As a chat agent, you must be friendly and helpful while aiming to turn the conversation into a lead or a purchase. You must also have great typing and communication skills.
Chat agents are subject experts, so you will receive training to learn more about the business, products, processes, and policies that you’ll represent.
The Chat Shop Live Chat Agent Jobs
As a live chat agent, The Chat Shop will provide you with the training, knowledge, and tools necessary for the job, but they also expect you to bring your own personality and communication skills to the table since every chat is unique.
The Chat Shop services clients in a wide variety of fields so you could be discussing many different subjects with website visitors via live chat.
Your main role will be to sell services, increase leads, and achieve customer satisfaction via live chat. You will be paid for training.
In order to ensure you’re a good fit for this role, you need to make sure you meet the following job requirements before applying:
Native English speaker
Distraction-free workspace and reliable internet
Understand grammar, spelling, and sentence structure
Have attention to detail
Be a quick learner
Upbeat and positive personality
Typing speed of 65+ WPM
Ability to work 20-40 hours per week
You can learn more about the role here to help you determine whether or not you’d be a good fit for the job.
Related – Work From Home Chat Jobs
Pay and Reviews
According to Glassdoor, this position pays $10 per hour. This job also has a 4.3 rating out of 5 on Glassdoor and employee reviews are mostly positive.
However, some reviews serve as a reminder that this is a contract position with no benefits, and that you must be able to multitask if you want to do well in this role.
Apply
If you’re ready to apply to be an expert chat agent with The Chat Shop, read the job description, then apply here.
Be prepared to take a typing test, perform an internet speed test, and complete a few statements along with the application.
This position is open to residents of the United States and the United Kingdom.
Best of luck!